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Ditch paperwork, improve productivity & provide great service. 企鹅电竞 will transform how you manage jobs, scheduling, customers & invoicing.

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Appliance repair job card in 企鹅电竞

The life of an appliance job in 企鹅电竞

Client calls

A client calls needing their dishwasher repaired

appliance repair client on phone
Job created

The client & job details are saved in 企鹅电竞

Instead of using paper, diaries, calendars or spreadsheets, capture all details directly in 企鹅电竞.

appliance repair job card in 企鹅电竞 online
See appointment

Your technicians can see their schedules

Field technicians can view their schedules anywhere, and receive notifications of new jobs & schedule changes.

appliance technician schedule on 企鹅电竞 app
Complete job

The technician has all the info & completes the job

  • Access all job details on site.
  • Complete checklists of job requirements.
  • Record job notes, photos & videos.
  • Produce PDF forms & reports electronically.
Appliance Repair Job checklist in 企鹅电竞 app

The technician adds labour & materials, and produces a PDF invoice

  • Add materials with up-to-date pricing.
  • Track time on site.
  • Produce a professional, branded invoice.
  • Send by email and/or text through 企鹅电竞.
Appliance Repair Invoice in 企鹅电竞 app

The technician takes payment

  • Take credit card payments on site; or
  • Let the customer view & pay the invoice online.
card payment for appliance repair job in 企鹅电竞 app

The invoice is synced to your accounting package

  • Sync invoices to your accounting package in two clicks.
  • Payments are automatically synced so the invoice is ready to be reconciled.
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Popular Features

Asset management

Record the location of appliances on a client's site, such as dishwashers or refrigerators. Complete service & inspection forms against individual assets, track their history, and generate PDF inspection reports.

Appliance Repair Asset Management in 企鹅电竞 app

Knowledge base

Capture procedures, how-to guides, policies, or client-specific information in the form of videos & articles. Organised, practical & accessible to all staff.

Appliance Repair Knowledge Base in 企鹅电竞 app

Barcode scanning

A fast way to find & add billable items to jobs, simply scan barcoded items through the 企鹅电竞 app to add them to an invoice.

barcode scanning in 企鹅电竞 app

Online bookings

Let customers get an instant quote, select a time, then book a job straight into your 企鹅电竞 account.

online booking page for appliance repair business with 企鹅电竞

Automated client communication

Automatically email or SMS clients to remind them of their booking time, request payment of an invoice, or follow up a quote.

Automated communication to customers

Card payments

Making it fast and easy for your clients to pay you, our Stripe integration lets you take credit card payments directly through the app, or, you can send them a link to pay online.

in-app card payment processing with 企鹅电竞 app

Try 企鹅电竞 free

  • No credit card required
  • Getting started guide
  • Help videos to follow
  • 24/7 chat & email support
  • Professional setup partners
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